Privacy Policy

Last Updated: October 13, 2025

1. Introduction & Notice at Collection

Foragentis LLC ("we," "our," or "us") is a California Limited Liability Company committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services.

Your Privacy During Calls: Please be aware that your interactions are with an automated AI agent using a synthetic voice. At the beginning of a call, you will receive a concise notice summarizing key privacy practices relevant to that interaction. This may include, where applicable, a request for your consent to record the call for quality assurance and a statement of our identity and purpose for calling.

The full, detailed privacy policy is available for your review at any time on our website at www.foragentis.com/privacy. This document provides the complete information required under the California Consumer Privacy Act (CPRA).

2. Information We Collect

We may collect the following categories of personal information:

* Identifiers: Such as your name, business name, email address, and telephone number, which you voluntarily provide.

* Commercial Information: Records of products or services you expressed interest in, and your consent preferences.

* Telephony Data: Call metadata provided by our service providers, including your phone number, call duration, time and date of call.

* Call Recordings: In compliance with the California Invasion of Privacy Act (CIPA), we will obtain explicit, verbal consent from all parties at the start of any conversation before any call recording is initiated. Recordings are used for quality assurance, training, and compliance.

* Consent Records: Logs of your explicit consent (e.g., DTMF keypress) for specific actions.

* Inferences: Profiles or predictions drawn from the above information to create a summary about your potential interests, used for internal lead scoring and routing.

3. How We Use Your Information

We use the personal information we collect for the following business purposes:

* To Fulfill Your Requests: To send you a one-time, transactional email or text message containing information you explicitly requested.

* To Facilitate Services: To schedule appointments with our business partners as you have requested.

* For Compliance and Quality Assurance: To process your requests (e.g., Do Not Call) and to train and improve our AI agents.

* For Security and Legal Compliance: To protect our rights and comply with applicable laws.

4. Use of Automated Decision-Making Technology (ADMT) and Profiling

Our AI system analyzes call data, conversation content, and consent records to create internal profiles and lead scores. This Automated Decision-Making Technology (ADMT) is used to predict interest levels and substantially facilitate our decision to connect you with the appropriate service or business partner. We will not use your personal information for unsolicited marketing or sell your personal information.

5. Disclosure of Your Information

We may disclose your personal information to third parties only in the following circumstances:

* Business Partners: We share your information with our trusted business partners solely to fulfill the specific service you requested.

* Service Providers: We share data with third-party vendors who perform services on our behalf (e.g., telephony, email delivery, scheduling) under strict data processing agreements.

* Legal Obligations & Business Transfers: As required by law or in response to valid legal process; or in the event of a merger, acquisition, or sale of all or a portion of our assets.

6. Your Privacy Rights (CPRA and California Rights)

Under the California Consumer Privacy Act (CPRA), as a California resident, you have the right to:

* Know, Access, and Data Portability: Request to know the categories and specific pieces of personal information we have collected about you, including categories of sources, business purposes, and third parties we share with.

* Delete: Request the deletion of the personal information we have collected from you, subject to certain exceptions.

* Correct: Request the correction of inaccurate personal information we maintain about you.

* Opt-Out of Sale/Sharing: We do not sell your personal information. You have the right to opt-out of the "sharing" of your personal information for cross-context behavioral advertising.

* Opt-Out of Profiling/ADMT: You have the right to opt-out of the use of Automated Decision-Making Technology and profiling in connection with decisions that produce legal or similarly significant effects concerning you.

* Non-Discrimination: Not receive discriminatory treatment for exercising your CPRA rights.

Exercising Your Rights: To exercise any of these rights, please contact us at contact@foragentis.com. We will verify your request before processing it.

Do Not Call Requests: To ensure immediate and permanent compliance, you can make a "Do Not Call" request verbally during a call with one of our agents, which we will log and honor indefinitely. You may also make this request in writing using the contact information below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are:

* Do Not Call Requests: Indefinitely.

* Call Recordings: 24 months.

* Identifiers & Commercial Information: 36 months to fulfill ongoing service requests and for legal compliance.

* Inferences & Profiles: 12 months.

8. Security of Your Information

We implement administrative, technical, and physical security measures designed to protect your personal information. While we take reasonable steps to secure your data, no electronic transmission or storage is 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Last Updated" date at the top.

10. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our practices, or to exercise your legal rights, please contact us at:

Foragentis LLC

1401 21st St Ste R

Sacramento CA 95811

Email: contact@foragentis.com